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Title Health care management : organization, design, and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny and associates.

Published Albany, N.Y. : Delmar Publishers, [2000]


Location Call No. Status
 UniM Bail  362.1068 HEAL    AVAILABLE
Edition 4th ed.
Physical description xviii, 493 pages : illustrations ; 24 cm.
Series Delmar series in health services administration.
Delmar series in health services administration.
Bibliography Includes bibliographical references and indexes.
Contents Part 1 Organizations and Managers 1 -- Chapter 1 Organization Theory and Health Services Management / Stephen M. Shortell, Arnold D. Kaluzny 4 -- Chapter 2 Managerial Role / Howard S. Zuckerman, William L. Dowling, Mary L. Richardson 34 -- Part 2 Motivating, Leading, and Negotiating 61 -- Chapter 3 Motivating People / Thomas A. D'Aunno, Myron D. Fottler, Stephen J. O'Connor 64 -- Chapter 4 Leadership: A Framework for Thinking and Acting / Dennis D. Pointer, Julianne P. Sanchez 106 -- Chapter 5 Conflict Management and Negotiation / Jeffrey T. Polzer, Margaret A. Neale 130 -- Part 3 Operating the Technical System 151 -- Chapter 6 Groups and Teams in Health Services Organizations / Bruce J. Fried, Thomas G. Rundall, Sharon Topping 154 -- Chapter 7 Work Design / Martin P. Charns, Jody Hoffer Gittell 191 -- Chapter 8 Coordination and Communication / Beaufort B. Longest, Jr., Gary T. Young 210 -- Chapter 9 Power and Politics in Health Services Organizations / Jeffrey A. Alexander, Laura L. Morlock 244 -- Part 4 Renewing the Organization 271 -- Chapter 10 Organization Design / Peggy Leatt, Stephen M. Shortell, John R. Kimberly 274 -- Chapter 11 Managing Strategic Alliances / Edward J. Zajac, Thomas A. D'Aunno, Lawton R. Burns 307 -- Chapter 12 Organizational Innovation, Change, and Learning / S. Robert Hernandez, Arnold D. Kaluzny, Cynthia Carter Haddock 330 -- Chapter 13 Organizational Performance: Managing for Efficiency and Effectiveness / Ann B. Flood, Jacqueline S. Zinn, Stephen M. Shortell, W. Richard Scott 356 -- Part 5 Charting the Future 391 -- Chapter 14 Strategy Making in Health Care Organizations / Roice D. Luke, James W. Begun, Steven Walston 394 -- Chapter 15 Creating and Managing the Future / Arnold D. Kaluzny, Stephen M. Shortell 432.
Summary Offering state-of-the-art application of management and organizational thinking and research to healthcare organizations, this text targets graduate students in health services management programs or graduate students in health professions taking management courses. This text is grounded in contemporary research and thinking, and offers broad coverage from hospitals to biotech companies. Updated material has been added throughout to reflect new knowledge and latest advances. It boasts nationally prominent authors and co-authors, with some new co-authors in this new edition.
Other author Shortell, Stephen M. (Stephen Michael), 1944-
Kaluzny, Arnold D.
Subject Health services administration.
ISBN 0766810720