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Book Cover
Author Aken, Joan Ernst van.

Title Problem solving in organizations : a methodological handbook for business students / Joan Ernst van Aken, Hans Berends, Hans van der Bij.

Published Cambridge : Cambridge University Press, 2007.


Location Call No. Status
 UniM Giblin Eunson  658.403 AKEN    AVAILABLE
Physical description xiii, 183 pages : illustrations ; 26 cm
Bibliography Includes bibliographical references (pages 174-180) and index.
Contents 1. Scope and nature of this handbook -- 2. Problem-solving projects in organizations -- 3. Design-focused business problem-solving -- 4. Theory-based business problem-solving -- 5. Intake and orientation -- 6. Theory-based diagnosis of business problems -- 7. Solution design -- 8. Change plan design and the actual change process -- 9. Evaluation, reflection and termination -- 10. Qualitative research methods -- 11. Searching and using scholarly literature -- 12. Quality criteria for research -- 13. Concluding remarks.
Summary "This concise introduction to the methodology of business problem-solving (BPS) is an indispensable guide to the design and execution of practical projects in real organizational settings. The methodology is both result-oriented and theory-based, encouraging students to use the knowledge gained on their disciplinary courses, and showing them how to do so in a fuzzy, ambiguous and politically charged, real-life business context. The book provides an in-depth discussion of the various steps in the process of business problem-solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at various steps in the process. It will be indispensable to MBA students who are undertaking their own fieldwork."--BOOK JACKET.
Other author Berends, Hans.
Bij, Hans van der, 1955-
Subject Problem solving.
ISBN 9780521869768 (hbk.) £25.00
0521869765 (hbk.) £25.00