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Author Carroll, Patricia, 1958-

Title Nursing leadership and management : a practical guide / Patricia L. Carroll.

Published Clifton Park, NY : Thomson/Delmar Learning, c2006.


Location Call No. Status
 UniM BioMed  362.173068 CARR    AVAILABLE
Physical description x, 325 p. ; 23 cm.
Bibliography Includes bibliographical references and index.
Contents What is leadership? -- What is management? -- Leadership versus management -- A positive definition of power -- Accountability in nursing leadership -- What is communication? -- Communication skills -- Decision-making and time management tools -- Change management skills -- Conflict resolution skills -- Team building skills -- Managing first-line patient care -- Strategic thinking to improve patient care (including evidence-based care) -- Managing patient care and outcomes through improving organization quality -- Managing and supporting excellence in staff performance -- Nurses as professional leaders inside and outside the health care organization -- Current healthcare environment (and into the future) -- Nursing leaders influencing politics and acting as patient advocates -- Nursing leadership and collective bargaining -- Delegation -- Current and future opportunities for nurse leaders -- Legal aspects of nursing leadership -- Ethical issues in nursing leadership -- Ten ways to become a leader.
Subject Nursing services -- Administration.
ISBN 1401827047