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Author Coffman, Steve.

Title Going live [electronic resource] : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.

Published Chicago : American Library Association, 2003.


Location Call No. Status
Physical description viii, 182 p. : ill.
Bibliography Includes bibliographical references (p. 157-176) and index.
Reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Other author ProQuest (Firm)
Subject Electronic reference services (Libraries)
Internet in library reference services.
Electronic books.
ISBN 0838999301
0838908500 (alk. paper)