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Cover Art
E-RESOURCE
Author Fleming, Carol, author.

Title It's the Way You Say It, 2nd Edition [electronic resource] / Fleming, Carol.

Published Berrett-Koehler Publishers, 2013.

Copies

Location Call No. Status
 UniM INTERNET resource    AVAILABLE
Edition 2nd edition
Physical description 264 p.
Series Safari Books Online
Summary NEW EDITION, REVISED AND UPDATED Speak Your Mind Effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for • Understanding how others hear you • Dealing with specific speech problems • Varying your vocal patterns to make your speech more dynamic • Using grammar and vocabulary to increase your clarity and impact • Reinforcing your message with nonverbal cues • Conquering stage fright An entire section of the book focuses on communication issues in the workplace—interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help. “No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It.” —Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates
Reproduction Electronic reproduction. Boston, MA : Safari, Available via World Wide Web. 2013.
System notes Mode of access: World Wide Web.
NOTES Copyright © Berrett-Koehler Publishers 2013 2013
Issuing body notes Made available through: Safari, an O’Reilly Media Company.
Other author Safari, an O’Reilly Media Company.
Subject Electronic books.
ISBN 9781609947453
9781609947439
9781609947453
Standard Number 9781609947439