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Book Cover
Author Forrest, Carol J., 1959-

Title The practical guide to environmental community relations / Carol J. Forrest, Renee Hix Mays.

Published New York : Wiley, [1997]


Location Call No. Status
 UniM Bund  658.408 FORR {Bund81 20190820}    AVAILABLE
Physical description ix, 342 pages : illustrations ; 25 cm
Notes Includes index.
Contents Ch. 1. Addressing Community Concerns about Environmental Issues - The Importance of Environmental Community Relations -- Ch. 2. The Community Assessment Process -- Ch. 3. Community Relations and the Communication Process -- Ch. 4. Community Relations Activities -- Ch. 5. Community Relations Program Planning -- Ch. 6. Implementing an Environmental Community Relations Program -- Ch. 7. Regulatory Requirements for Environmental Community Relations -- Ch. 8. Special Cases in Community Relations.
Summary This book addresses the growing need for businesses to handle public inquiries, concerns or conflicts on environmental issues. It shows environmental managers and consultants at industrial facilities how to identify the causes of environmental issues and concerns, create community relations programs to address issues or establish a proactive dialogue to prevent or minimize future environmental conflicts, and handle technical and risk communication in a manner that will be readily understandable or acceptable to the community.
Subject Industrial management -- Environmental aspects.
Social responsibility of business.
Environmental policy -- Citizen participation.
Corporations -- Public relations.
Issues management.
ISBN 0471163880 (alk. paper)