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Cover Art
E-RESOURCE
Author Myers, John.

Title The Versatility Factor : Strategies for Building High-Performing Relationships.

Published Ashland : Bookpress Publishing, 2017.
©2016.

Copies

Location Call No. Status
 UniM INTERNET resource    AVAILABLE
Edition 1st ed.
Physical description 1 online resource (502 pages)
Contents Cover -- Copyright -- Dedication -- Contents -- Preface -- 1. Introduction -- 1.1 Behavior vs. Personality -- 1.2 Observable Behavior -- 1.3 Predicting Human Behavior -- 2. The SOCIAL STYLE Model -- 2.1 Assertiveness -- 2.2 Responsiveness -- 2.3 SOCIAL STYLEs -- 2.4 Toxic Relationships -- 2.5 Versatility -- 2.6 Reliability & Validity -- 3. SOCIAL STYLEs and Versatility at Work -- 3.1 Driving Style -- 3.2 Expressive Style -- 3.3 Amiable Style -- 3.4 Analytical Style -- 3.5 SOCIAL STYLE Identification -- 3.6 Job Function, Industry and Gender -- 4. Leading with the Versatility Factor -- 4.1 Managerial Preferences -- 4.2 Delegating Tasks -- 4.3 Changing Directions -- 4.4 Managing Conflicts -- 4.5 Motivating People -- 4.6 Providing Feedback -- 5. The Versatility Factor in Customer Relationships -- 5.1 Building Customer Relationships -- 5.2 Conducting Sales Calls -- 5.3 Asking Productive Questions -- 5.4 Recognizing Customer Attitudes -- 5.5 Gaining Customer Commitment -- 5.6 Negotiating Agreements -- 5.7 Selling to Purchasing Committees -- 6. The Versatility Factor in Teams -- 6.1 Teaming Preferences -- 6.2 Building Relationships -- 6.3 Welcoming Team Members -- 6.4 Aligning the Team -- 6.5 Roles & Responsibilities -- 6.6 Team Meetings -- 6.7 Decision-Making -- 6.8 Motivation & Engagement -- 6.9 Changing Team Direction -- 6.10 Virtual Teams -- 6.11 International Teams -- 7. The Versatility Factor in a Broader World of Relationships -- 7.1 SOCIAL STYLE and Versatility at Home -- 7.2 SOCIAL STYLEs in the Family -- 7.3 Do Opposites Attract? -- 7.4 Social Media -- 8. Final Thoughts -- N Chapter Notes -- R References & Suggested Readings -- A Appendix -- Appendix A: Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile -- Appendix B: SOCIAL STYLE and Versatility by Job Function -- Appendix C: SOCIAL STYLE and Versatility by Industry.
Notes Description based on publisher supplied metadata and other sources.
Local Note Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Other author Pfaffhausen, Henning.
Subject Electronic books.
ISBN 9780996761628 (electronic bk.)
9780996442855