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Cover Art
Author Schulman, Joseph D.

Title Evaluating the processes of neonatal intensive care : thinking upstream to improve downstream processes / Joseph Schulman.

Published London : BMJ, 2004.


Location Call No. Status
 UniM BioMed ST  618.9201 SCHU    AVAILABLE
Physical description 160 pages : illustrations ; 22cm
Contents Part 1 Systems 11 -- 1 Systems and our work 13 -- 2 Work of the NICU 23 -- 3 Working with process mapping: an example 33 -- 4 Activity without value: muda 38 -- 5 Diagnostic testing and muda 44 -- 6 Needless complexity in our care processes 54 -- 7 More tools for "drilling down" 57 -- Part 2 Data 69 -- 8 Measuring outcomes: What? How? 71 -- 9 Characterizing variation in our measurements 84 -- 10 Understanding variation in our measurements 95 -- Part 3 Action 105 -- 11 Benchmarks and benchmarking 107 -- 12 Keeping track of what you decided to measure 115 -- 13 Change and people 125 -- 14 Gap is never closed completely 136.
Summary Although many excellent texts on best practice exist, until this book there has been very little published in evaluating processes in the neonatal intensive care unit. Yet measurement, evaluation and improvement are requirements in any clinical setting today. As Joseph Schulman writes in his preface, "Daily, we must justify - explicitly, objectively - what we do in the neonatal intensive care unit (NICU). And increasingly we must demonstrate that these activities provide value for those we serve." This book provides the means of fulfilling those requirements in clear, concise steps. With his experience of working in the NICU in a major US hospital, Joseph Schulman has produced an easy to follow, comprehensive guide to acquiring the skills of evaluation. NICU staff will find it invaluable in interpreting daily processes on their ward.
Subject Neonatal intensive care.
ISBN 0727918338 (paperback) £20.00