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Cover Art
Author Dooley, Cheryl.

Title Telephone technique : how to communicate effectively on the telephone / Cheryl Dooley.

Published East Roseville, N.S.W. : Simon & Schuster Australia, 1993.


Location Call No. Status
 UniM Bail  302.235 DOOL    AVAILABLE
Physical description xii, 179 pages : illustrations ; 22 cm
Notes CIP confirmed.
Includes index.
Local Note ANB93/07 ANB93/04.
Subject Telephone -- Social aspects.
Communication -- Social aspects.
Interpersonal communication.
Telephone selling -- Australia.
ISBN 073180354X (paperback)