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Cover Art
Author Katz, James Everett.

Title Connections : social and cultural studies of the telephone in American life / James E. Katz.

Published New Brunswick ; London : Transaction Publishers, [1999]


Location Call No. Status
 UniM Bail  302.2350973 KATZ    AVAILABLE
Physical description xi, 364 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references and index.
Contents Pt. I. Social Change and Quality of Life. 1. Social and Organizational Consequences of Wireless Communication. 2. Mobile Communications: Theories, Data, and Potential Impact / Philip Aspden. 3. Attitudes toward Voice Mail and Telephone Answering Machines / Philip Aspden and Warren Reich. 4. Corporate Culture Transformation in the Telephone Companies -- Pt. II. Interpersonal Relations in a Social Context. 5. Caller-ID, Privacy, and Social Processes. 6. Understanding Communication Privacy: Unlisted Telephone Subscribers. 7. Obscene Telephone Calls to Women: Empirical and Theoretical Dimensions. 8. Gender Relations and Telephone Calls: A Survey of Obscene Telephone Calls to Males and Females -- Pt. III. Social Dimensions of Telephone Service Perceptions. 9. Consumer Spending Behavior / Carl Batt. 10. Slamming Back: Customer Choice and Retention in Local Telephone Markets / Philip Aspden -- Pt. IV. Concluding Thoughts. 11. Industrial Engineering versus Individual Ingenuity.
Summary Perhaps no other technology has done so much to so many, but been studied by so few, as the telephone. Connections presents a series of studies, which give greater visibility to this important element in modern life. Katz examines how the telephone reveals gender relations in a way not predicted by feminist theories, how it can be used to protect and invade personal privacy, and how people harness telephone answering machines to their advantage. Katz's inquiry reports on obscene phone calls, the abuses of caller-ID technology, and attitudes toward voice mail.
Subject Telephone -- United States -- History -- Social aspects.
ISBN 1560003944 : No price
0765809958 (paperback)