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Cover Art
PRINTED BOOKS
Author Bentley, Trevor J.

Title Facilitation : providing opportunities for learning / Trevor Bentley.

Published London ; New York : McGraw-Hill Book Co., [1994]
©1994

Copies

Location Call No. Status
 UniM Bund  302.34 BENT {Bund81 20190820}    AVAILABLE
Physical description xiv, 132 pages : illustrations ; 25 cm.
Series McGraw-Hill training series.
McGraw-Hill training series.
Bibliography Includes bibliographical references and index.
Contents Pt. 1. Working with groups. 1. Establishing roles. 2. Setting agendas. 3. Matching needs. 4. Congruence. 5. Enabling strategies -- Pt. 2. Facilitation skills. 6. Facilitation defined. 7. Facilitation versus manipulation. 8. Listening. 9. The psychology of language. 10. Using conflict. 11. Encouraging confusion -- Pt. 3. Intervention strategies. 12. Intervention techniques. 13. Silence. 14. Questions. 15. Monitoring group energy. 16. Enjoying frustration. 17. Supporting progress -- Pt. 4. Managing interaction. 18. Being there. 19. Protecting freedom. 20. Inviting participation. 21. Releasing potential. 22. Empowering action -- The final exercise - learning outcomes -- Appendix 2: Agenda setting -- Appendix 3: People, process, content -- Appendix 4: The Johari Window -- Appendix 5: A safe place for growth.
Subject Communication in small groups.
Group relations training.
Group decision making.
ISBN 0077076842 £19.95