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LEADER 00000nam a2200373 a 4500 
001       93031420 
008    930803t19941994enka     b    001 0 eng   
010    93031420 
019 1  10360643 
019    bnb07707684 
020    0077076842|c£19.95 
035    .b22523819 
050 00 HM133|b.B46 1994 
082 00 302.3/4|220 
100 1  Bentley, Trevor J.|0http://id.loc.gov/authorities/names/
       n80070478 
245 10 Facilitation :|bproviding opportunities for learning /
       |cTrevor Bentley. 
264  1 London ;|aNew York :|bMcGraw-Hill Book Co.,|c[1994] 
264  4 |c©1994 
300    xiv, 132 pages :|billustrations ;|c25 cm. 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
490 1  McGraw-Hill training series. 
504    Includes bibliographical references and index. 
505 0  Pt. 1. Working with groups. 1. Establishing roles. 2. 
       Setting agendas. 3. Matching needs. 4. Congruence. 5. 
       Enabling strategies -- Pt. 2. Facilitation skills. 6. 
       Facilitation defined. 7. Facilitation versus manipulation.
       8. Listening. 9. The psychology of language. 10. Using 
       conflict. 11. Encouraging confusion -- Pt. 3. Intervention
       strategies. 12. Intervention techniques. 13. Silence. 14. 
       Questions. 15. Monitoring group energy. 16. Enjoying 
       frustration. 17. Supporting progress -- Pt. 4. Managing 
       interaction. 18. Being there. 19. Protecting freedom. 20. 
       Inviting participation. 21. Releasing potential. 22. 
       Empowering action -- The final exercise - learning 
       outcomes -- Appendix 2: Agenda setting -- Appendix 3: 
       People, process, content -- Appendix 4: The Johari Window 
       -- Appendix 5: A safe place for growth. 
650  0 Communication in small groups.|0http://id.loc.gov/
       authorities/subjects/sh85029096 
650  0 Group relations training.|0http://id.loc.gov/authorities/
       subjects/sh85057495 
650  0 Group decision making.|0http://id.loc.gov/authorities/
       subjects/sh85036201 
830  0 McGraw-Hill training series.|0http://id.loc.gov/
       authorities/names/n90630679 
907    .b22523819 
984    2928|cheld 
990    MARCIVE MELB 201906 
Location Call No. Status
 UniM Bund  302.34 BENT {Bund81 20190820}    AVAILABLE