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Cover Art
PRINTED BOOKS
Author White, Robert, 1949-

Title The outsourcing manual / Robert White and Barry James.

Published Aldershot, England ; Brookfield, Vt., USA : Gower, [1996]
©1996

Copies

Location Call No. Status
 UniM Giblin Eunson  658.723 WHIT    AVAILABLE
Physical description xxiv, 294 pages : illustrations ; 24 cm
Notes Includes index.
Contents 1. Setting clear objectives -- 2. Assessing the potential for improving performance -- 3. Implications for business users -- 4. Managing the constituency -- 5. Managing the risks -- 6. Establishing the procurement process -- 7. Planning and managing the project -- 8. Packaging the agreement -- 9. Defining the service requirement -- 10. Human resources -- 11. Assets -- 12. Charging formulae -- 13. The contract -- 14. Evaluating the proposals -- 15. Evaluating relationships -- 16. The Statement of Service Requirement (SoSR) -- 17. Making a market -- 18. Negotiating the agreement -- 19. Managing the contract -- 20. Implementing the contract -- App. A. Illustrative project plan -- App. B. Sample reference questionnaire -- App. C. Contract management process overview -- App. D. Illustrative implementation plan.
Other author James, Barry, 1948-
Subject Contracting out.
Project management.
ISBN 0566078341