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PRINTED BOOKS

Title New directions in research on e-commerce / edited by Charles Steinfield.

Published West Lafayette, Ind. : Purdue University Press, [2003]
©2003

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Location Call No. Status
 UniM Bund  658.84 NEW {Bund81 20190820}    AVAILABLE
Physical description 356 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references and index.
Contents pt. 1. Understanding consumer responses to Internet stores -- 1. Internet retail store design : how the user interface influences traffic and sales / Gerald L. Lohse and Peter Spiller -- 2. Consumer trust in an Internet store : a cross-cultural validation / Sirkka L. Jarvenpaa and Noam Tractinsky -- 3. The Internet and consumer buying behavior : a research framework and analysis / Vanitha Swaminathan, Elzbieta Lepkowska-White, and Bharat P. Rao -- 4. The impact of perceived channel utilities, shopping orientations, and demographics on the consumer's online buying behavior / Hairong Li, Cheng Kuo, and Martha G. Russell -- pt. 2. Market structure and business-to-business e-commerce -- 5. The effects of electronic commerce on the structure of intermediation / Stefan W. Schmitz -- 6. Intermediaries and trust on the Internet : the use and prominence of trusted third parties and privacy statements / Jonathan W. Palmer, Joseph P. Bailey, and Samer Faraj -- 7. Between flexibility.
Chan, and Robert E. Kraut -- pt. 3. E-commerce and industry structure case studies -- 9. Cybermediation in auto distribution : channel dynamics and conflicts / Stefan Klein and Dorian Selz -- 10. Electronic commerce and the implications for market structure : the example of the art and antiques trade / Thomas Adelaar -- 11. Emerging patterns from the dynamic capabilities of Internet intermediaries : the case of the PC industry / Judy Scott -- pt. 4. Social and policy concerns in e-commerce -- 12. The evolution of the digital divide : how gaps in Internet access may impact electronic commerce / Donna L. Hoffman, Thomas P. Novak, and Ann E. Schlosser -- 13. Community level socioeconomic impacts of electronic commerce / Charles Steinfield and Pamela Whitten -- 14. Interoperability and electronic commerce : a new policy framework for evaluating strategic options / Howard Williams, Jason Whalley, and Feng Li.
Summary It's a business truism nowadays that electronic commerce is a volatile, rapidly changing landscape. Despite recent discouraging trends, the fact remains that e-commerce is an integral force in business that must be reckoned with. Current research, however, has been limited to several narrow approaches, such as documenting economic performance, describing business models, and generating new applications and technologies. Charles Steinfield calls instead for an examination of how e-commerce influences fundamental relationships between consumers and firms, across firms, and between firms and the larger society in which they operate. New Directions in Research on E-Commerce compiles views from an international group of scholars and practitioners at the cutting edge of electronic commerce. The essays are divided into four basic topics: understanding consumer responses to Internet stores; market structure and business-to-business e-commerce; e-commerce and industry structure case studies; and social and policy concerns in e-commerce. Collectively, they will help researchers, business leaders, and policy makers to arrive at informed, stable approaches to an essential facet of contemporary life.
Other author Steinfield, Charles William.
Subject Electronic commerce -- Research.
ISBN 1557532397