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Cover Art
Author Sheldon, Lisa Kennedy.

Title Communication for nurses : talking with patients / Lisa Kennedy Sheldon.

Published Thorofare, N.J. : SLACK Inc., [2004]


Location Call No. Status
 UniM BioMed  610.730699 SHEL    AVAILABLE
 UniM Rural Shepparton  610.730699 SHEL    MISSING
Physical description xii, 143 pages ; 23 cm
Bibliography Includes bibliographical references and index.
Contents The first encounter -- setting the stage for effective communication -- The first encounter -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship -- Establishing a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Communicating with specific groups -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with other health care providers -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- Conclusion -- A conclusion and a beginning.
Summary "Communication for Nurses is an excellent resource for nursing professionals to learn the valuable skill of communication with patients. Effective techniques are delivered in a user-friendly format, enabling readers to develop their own communication style based on a theoretical background and actual case studies. The early chapters review nursing, communication and developmental theories. Issues of cultural diversity and patient rights are discussed to provide a thoughtful perspective on communication. Special topics include therapeutic relationships and interviewing skills where the important concepts and techniques arc presented for starting and developing the nurse-patient relationship.
Subject Communication in nursing.
Nurse and patient.
ISBN 1556426313 (paperback: alk. paper)