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Cover Art
Author Boynton, Beth, author.

Title Successful nurse communication : safe care, healthy workplaces, & rewarding careers / Beth Boynton, RN, MS (Nurse Consultant, Portsmouth, New Hampshire).

Published Philadelphia, PA : F.A. Davis Company, [2016]


Location Call No. Status
 UniM BioMed  610.730699 BOYN    AVAILABLE
Physical description xv, 224 pages : illustrations, portraits ; 23 cm
Bibliography Includes bibliographical references and index.
Contents Part I. Developing successful nurse communication. 1. Communication and behavior -- 2. Emotional intelligence -- 3. Respectful and effective listening -- 4. Assertiveness -- Part II: Why successful nurse communication is important -- 5. Patient safety -- 6. Patient experience -- 7. Respectful workplaces -- 8. Managing stress and strategies for self-care -- Part. III. Organizations and successful nurse communication -- 9. Understanding organizational culture -- 10. Collaboration and team development -- 11. Complex adaptive systems -- 12. Change agents, quality improvement, and the learning organization -- Part IV. Successful nurse communication in action -- 13. Diversity, inclusion, and dignity --14. Health information technology and digital communication -- 15. Preparing for leadership.
Subject Communication in nursing.
Nursing -- Methods.
Nurse and patient.
Methods (Music)
ISBN 9780803639454