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Book Cover
PRINTED BOOKS
Author Miller, Katherine, 1959-

Title Organizational communication : approaches and processes / Katherine Miller.

Published Belmont, CA : Wadsworth Pub. Co., [2003]
©2003

Copies

Location Call No. Status
 UniM Giblin Eunson  658.45 MILL    AVAILABLE
Edition 3rd ed.
Physical description xix, 335 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references and indexes.
Contents Part A Founding Approaches 1 -- Chapter 1 Classical Approaches 4 -- Chapter 2 Human Relations Approaches 26 -- Chapter 3 Human Resources Approaches 47 -- Part B Contemporary Approaches 69 -- Chapter 4 Systems Approaches 71 -- Chapter 5 Cultural Approaches 94 -- Chapter 6 Critical Approaches 115 -- Part C Enduring Processes 135 -- Chapter 7 Assimilation Processes 137 -- Chapter 8 Decision-Making Processes 158 -- Chapter 9 Conflict Management Processes 182 -- Chapter 10 Change Processes in Organizations 204 -- Part D Emerging Processes 223 -- Chapter 11 Processes of Emotion in the Workplace 225 -- Chapter 12 Diversity Management Processes 245 -- Chapter 13 Technological Processes 266 -- Chapter 14 Changing Landscape of Organizations 285.
Summary Katherine Miller's book offers comprehensive coverage of the perspectives and processes important to your understanding of organizational communication -- including current material on the field's burgeoning research and theory. Case studies and other tools help you think critically about what you read and make your own decisions.
Subject Communication in organizations.
Communication in personnel management.
Interpersonal communication.
Communication in organizations -- Case studies.
ISBN 0534561462