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Cover Art
E-RESOURCE
Author Mirchandani, Kiran, 1968-

Title Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran Mirchandani.

Published Ithaca : ILR Press, 2012.

Copies

Location Call No. Status
 UniM INTERNET resource    AVAILABLE
Physical description x, 174 p.
Bibliography Includes bibliographical references and index.
Reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Other author ProQuest (Firm)
Subject Call center agents -- India -- Social conditions.
Service industries workers -- India -- Social conditions.
Customer services -- Social aspects -- India.
International business enterprises -- Social aspects -- India.
Intercultural communication -- India.
Identity (Psychology) -- India.
Electronic books.
ISBN 9780801450648
9780801464140
9780801477676