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Author Fraser, Catriona.

Title Rapport building strategies in institutional intercultural interactions / Catriona Fraser.

Published [Parkville, Victoria] : University of Melbourne, 2011.


Location Call No. Status
 UniM Bund SpC/T  FRASER 2011    NOT FOR LOAN
Physical description x, 311 pages, bound : colour illustrations ; 30 cm
Notes Typescript.
Thesis notes Thesis (Ph.D.)--University of Melbourne, Dept. of Linguistics and Applied Linguistics, 2011.
Bibliography Includes bibliographical references.
Subject Intercultural communication -- Australia.
Interviewing in law enforcement -- Australia.
Police-community relations -- Australia.
Discourse analysis.
rapport rapport management theory successful communication.