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Cover Art
Author Sarangi, Srikant, 1956-

Title Language, bureaucracy, and social control / Srikant Sarangi and Stefaan Slembrouck.

Published London ; New York : Longman, 1996.


Location Call No. Status
 UniM Bail  350 SARA    AVAILABLE
Physical description xiv, 242 pages : illustrations ; 23 cm.
Series Real language series.
Real language series.
Bibliography Includes bibliographical references (pages [191]-194) and indexes.
Contents 1. Language, bureaucracy and social control -- 2. Bureaucratisation and debureaucratisation in contemporary society -- 3. The pragmatics of information exchange in bureaucratic discourse -- 4. Role behaviour in discourse -- 5. The client's perspective: clients as citizens -- 6. The bureaucrat's perspective: citizens as clients -- 7. The discourse of mediation: bureaucrats' dilemma and clients' wisdom -- 8. Instead of a conclusion.
Other author Slembrouck, Stefaan, 1963-
Subject Bureaucracy.
Bureaucracy -- Language.
Conversation analysis.
Discourse analysis.
Social control.
Variant Title Language, bureaucracy & social control.
ISBN 058208623X (cased)
0582086221 (paperback)