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Cover Art
PRINTED BOOKS
Author Deming, W. Edwards (William Edwards), 1900-1993.

Title Out of the crisis / W. Edwards Deming.

Published Cambridge, Mass. : Massachusetts Institute of Technology, Center for Advanced Engineering Study ; Cambridge : Cambridge University Press, [1986]
©1986

Copies

Location Call No. Status
 UniM Giblin Eunson  658 DEMI    DUE 17-10-19
 UniM ERC  658 DEMI    AVAILABLE
Physical description xiii, 507 pages : illustrations ; 22 cm
Bibliography Includes bibliographies and index.
Contents Quality, productivity, lower costs, capture the market--Principles for transformation of western management--Questions to help managers--Quality and the consumer--Quality and productivity in service organizations--New principles of training and leadership--Operational definitions, conformance, performance--Standards and regulations--Plan for minimum average total cost for test of incoming materials and final product--Organization for improvement of quality and productivity--Transformation in Japan.
Subject Industrial management -- United States.
Industrial productivity -- United States.
Quality of products -- United States.
Total quality management.
ISBN 0911379010 $49.00