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Cover Art
Author Whiteley, Richard C.

Title The customer driven company : moving from talk to action / Richard C. Whiteley.

Published [London] : Century Business, 1992, c1991.


Location Call No. Status
 UniM Store  658.812 W594 MJ15    AVAILABLE
Physical description 308 unnumbered pages ; 25 cm
Notes Originally published: London : Business Books, 1991.
Bibliography Includes bibliographical references and index.
Subject Customer relations.
Customer services.
ISBN 0712689281 (paperback)