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Book Cover
PRINTED BOOKS
Author Miller, William Lockley, 1943-

Title A culture of corruption? : coping with government in post-communist Europe / William L. Miller, Åse B. Grødeland, and Tatyana Y. Koshechkina.

Published Budapest ; New York : Central European University Press, [2001]
©2001

Copies

Location Call No. Status
 UniM Bail  320.947 MILL    AVAILABLE
Physical description xviii, 365 pages : illustrations ; 23 cm
Bibliography Includes bibliographical references (pages [347]-358) and index.
Contents 1. Coping with Government: Democratic Ideals and Street-Level Bureaucrats 1 -- Democratic Ideal: A 'Complete Democracy' 4 -- Should Public-Sector Corruption Be Condemned? 8 -- Does Street-Level Corruption Matter? 12 -- Do History and Culture Exclude the Possibility of Reform? 17 -- Why Surveys? 22 -- What Surveys? 26 -- Appendix Study Design 33 -- 2. Context: An Unfinished Transition 39 -- Democratisation of Local Government 40 -- Privatisation and Restitution 41 -- Economic and Moral Chaos 44 -- Political Context 48 -- Public Perspectives on the Unfinished Transition 50 -- Conclusion: Victims of a Necessary Transition 58 -- 3. Public Perceptions and Public Experience of Officials 61 -- Public Perceptions of Politicians and Top Government Officials 62 -- Public Perceptions of Street-Level Officials 66 -- Public Perceptions of Comparative Corruption 70 -- Public Perceptions of the Need to Use Contacts and Bribes 72 -- Public Perceptions of Officials' Motives and Feelings 75 -- Public Experience of Dealing with Officials 78 -- Experience of Being Treated with Respect 79 -- Experience of Favourable Treatment 80 -- Experience of Fair (or Unfair) Treatment 82 -- Experience of Extortion 83 -- Most Frequent or Most Annoying Problems When Dealing with Street-Level Officials 85 -- Public Satisfaction with Street-Level Officials 88 -- Conclusion: Extremely Negative Perceptions, Moderately Negative Experiences 91 -- 4. Citizen Strategies For Dealing With Officials 93 -- How Citizens in Focus-Groups Discussed Strategies for Dealing With Officials 95 -- Different Strategies for Different Objectives: Fair Treatment or Favours 102 -- Different Strategies in Gossip and Personal Experience 103 -- Public Perceptions of the Strategies Needed to Deal with Officials: Gossip and Hearsay 107 -- Personal Experience of Using Different Strategies: Reported Behaviour 110 -- Combinations of Strategies 114 -- Influences on Citizens' Choice of Strategies 115 -- All Strategies Correlate with Citizen Dissatisfaction 129 -- Conclusion: Increased Argument, Not Bribery, Is the Main Response to Ill-Treatment 130 -- 5. Willing Givers? 133 -- A Moral Imperative to Obey the Law? 134 -- Public Condemnation of the Use of Contacts, Presents and Bribes 136 -- A Permanent Part of Our Country's History and Culture? 140 -- Would Citizens Give Bribes If Asked, or Accept Them If Offered? 145 -- Feelings about Giving Bribes: Happy, Angry, Worried, or Ashamed? 147 -- Public Experience of Actually Giving Presents and Bribes to Officials 149 -- A Difference between Presents and Bribes? The Significance of Size, Timing and Motivation 149 -- Did 'Values and Norms' Affect Behaviour? 157 -- Impact of Attempted Extortion 159 -- Independent Effects of Values and Extortion: A Regression Analysis 163 -- Conclusion: Extortion Always Works, but Values Sometimes Moderate Its Impact 165 -- 6. 'Try Harder' or 'Give up': The Choice for Ethnic Minorities? 169 -- A General Curvilinear Model of Response to Stress 171 -- Eight Diverse Minorities 174 -- Negative Attitudes towards Ethnic Minorities: Cross-Country and Cross-Minority Comparisons 181 -- Suspicions of Ethnic Discrimination 184 -- Actual Experience of Biased Treatment 186 -- Comparative International Perspectives 190 -- Ethnic Values and Norms 191 -- Ethnic Behaviour 192 -- 'Ecological Effect': The Impact of Context 196 -- Conclusion: Most Ethnic Minorities Are Located in the 'Try Harder' Zone, but Gypsies in the 'Give Up' Zone, and Turks on the Boundary 200 -- Appendix Ethnic Samples 203 -- 7. Street-Level Bureaucrats: Caught Between State and Citizen 205 -- Officials 'As Citizens'--in Relation to Other Officials 207 -- Officials 'As Employees'--in Relation to the State 210 -- Officials 'As Officials'--in Relation to Their Clients 213 -- How Did Their Experience 'As Employees' Affect Officials' Relationships with Clients? 224 -- Conclusion: Benign and Pernicious Institutional Cultures 235 -- 8. Willing Takers? 239 -- Temptations, Excuses and Justifications 241 -- Doubts, Fears and Inhibitions 245 -- Confessions 248 -- Opportunity and Motivation 252 -- Why Did Some Officials Accept while Others Did Not? 254 -- A Causal Model 266 -- Conclusion: Bargaining Power Rather Than Poverty Leads to Bribe Taking 275 -- 9. A Culture of Corruption? Support, Priorities and Prospects for Reform 279 -- Is Reform Possible? 281 -- Perceptions of Government Commitment to Reform 283 -- Expert Opinion: Six Prescriptions 289 -- Public Opinion on Reform--As Expressed in Focus-Group Discussions 299 -- A Ten-Item Menu of Reform: Public Opinion and the Reactions of Street-Level Officials 304 -- Priorities: The Single Most Effective Reform 305 -- Reform Packages 308 -- Resistance to Reform 312 -- Alternative Ways of Encouraging Officials 315 -- Downsizing the State 317 -- Training and Guidance 320 -- Reform Itself As the Problem? 322 -- Public Support for International Pressure 322 -- Why Do People Within the Same Country Have Different Views About Reform? 325 -- Diagnosis and Prescription 333 -- Analytic Perspectives: Focusing Reforms on Situations Rather Than Participants 335 -- Could 'Glorious Summer' Follow the 'Winter of Discontent'? 340.
Summary Focusing on the gap between democratic ideals and performance, three European academics study the common experience and even more common perception of the corrupt behavior of bureaucrats in post-communist Ukraine, Bulgaria, Slovakia, and the Czech Republic. The authors conducted focus-group studies, one-on-one interviews, and large-scale surveys to reveal plentiful details about the ways ordinary citizens cope in their day-to-day dealings with low-level officials and state employees, whose decisions can have a critically important impact on people's lives. c. Book News Inc.
Other author Grødeland, Åse B.
Koshechkina, Tatyana Y.
Subject Political corruption -- Europe, Eastern.
Bribery -- Europe, Eastern.
Local government -- Europe, Eastern.
Privatization -- Corrupt practices -- Europe, Eastern.
ISBN 9639116998 (paperback)
963911698X (cloth)