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Cover Art
Author International Conference on Information and Communication Technologies in Tourism (19th : 2012 : Helsingborg, Sweden)

Title Information and communication technologies in tourism 2012 [electronic resource] : proceedings of the International Conference in Helsingborg, Sweden, January 25-27, 2012 / Matthias Fuchs, Francesco Ricci, Lorenzo Cantoni (eds.).

Published Vienna ; New York : SpringerWienNewYork, c2012.


Location Call No. Status
Physical description 1 online resource (xiv, 516 p.) : ill.
Notes International conference proceedings.
Bibliography Includes bibliographical references.
Contents 1. Social Media -- Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study -- Social Media Use and Impact during the Holiday Travel Planning Process -- An Assessment of Contagion on Social Networking Sites -- 2. Electronic Marketing I -- ConTur: An Intelligent Content Management System for the Tourism Sector -- Measuring Emotional States in Touristic Events: The Case of the Emocionómetro -- Analysing the Emotional Appeal of a Website through Verbal and Pictorial Stimuli -- 3. Electronic Marketing II -- eTourism: Multimedia Brochures and Communication Chains -- An Analysis of the Perceived Value of Touristic Location Based Services -- A Typology of Travellers based on their Propensity to go online before, during and after the Trip -- 4. Web Site and Search Engine Optimization -- A Methodology for Building Microformats -- vs. Evaluation of Functional Components of Generalist and Specialist Tourism Websites -- Hotel Information Exposure in Cyberspace: The Case of Hong Kong -- 5. Technology Adoption and Diffusion -- Drivers of E-commerce Adoption in Egyptian Travel Agents -- A Follow Up of Internet Adopters' Use, Perceptions and Channel Preferences of Electronic Travel Services -- Modelling and Comparing Malaysian Hotel Website Diffusion -- 6. Online Communities -- Interacting with a Social Web of Smart Objects for Enhancing Tourist Experiences -- Flashpacking: A Discussion of Independent Travel in a Digital World -- 7. Tourism Management, Decision Support and E-Learning -- A 'Green Economy Tourism System' (GETS): Architecture and Usage -- eTcoMM - eTourism Communication Maturity Model. A Framework to evaluate the Maturity of a DMO when it comes to the Online Communication Management: The Case of Canton Ticino and Lombardy -- Tourism Training: An Investigation of Virtual Learning Experience in the Context of a Virtual World -- 8. Mobile Technology and Services I -- Potential-of-Interest Maps for Mobile Tourist Information Services -- Territoriality and Consumption Behaviour with Location-Based Media -- Evaluation of Mobile Augmented Reality Applications for Tourism Destinations -- 9. Mobile Technology and Services II -- Digitalizing Loyalty Cards in Tourism -- Evaluation of Intelligent Routes for Personalised Electronic Tourist Guides -- Mobile Tourism Services and Technology Acceptance in a Mature Domestic Tourism Market: The Case of Switzerland -- The New Landscape of Travel: A Comprehensive Analysis of Smartphone Apps -- 10. Recommender Systems in Tourism -- Recommending Hotels based on Multi-Dimensional Customer Ratings -- Information Extraction for a Tourist Recommender System -- 11. E-Intermediaries and Networks in Tourism -- Towards a Typology of Retail Cybermediation in Tourism Markets -- Network Analysis of the Austrian eTourism Web -- Electronic Marketing for China Outbound Tourism: Implications from Chinese Online Travellers -- A study of Hospitality and Travel-Related Deals on Hong Kong Group-buying Websites -- 12. Customer Research I -- New Tools for Studying Visitor Behaviours in Museums: A Case Study at the Louvre -- A New Hotel Online Reputation Framework for Ontology Learning Development -- 13. Customer Research II -- When and Where Tourists are Viewing Exhibitions: Toward Sophistication of GPS-Assisted Tourist Activity Surveys -- Identification of Innovative Users for New Service Development in Tourism -- Differences in Social Presence Perceptions -- 14. User Generated Content I -- Factors influencing Travellers' e-Ratings and e-Complaints about Hotel Services: Insights from an Italian Tourism Destination -- Classification of Customer Reviews based on Sentiment Analysis -- Monitoring and Summarization of Hotel Reviews -- 15. User Generated Content II -- Destinations Similarity Based on User Generated Pictures' Tags -- What's in a Travel Review Title? -- An Empirical Study on the Relationship between Twitter Sentiment and Influence in the Tourism Domain.
Other author Fuchs, Matthias.
Ricci, Francesco, 1959-
Cantoni, Lorenzo.
Subject Tourism -- Information technology -- Congresses.
Management information systems.
Economics/Management Science.
Business Information Systems.
Electronic books.
ISBN 9783709111420 (electronic bk.)
3709111420 (electronic bk.)