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Cover Art
PRINTED BOOKS
Author Harrington, H. J. (H. James)

Title The organizational master plan handbook : a catalyst for performance planning and results / H. James Harrington, Frank Voehl.

Published Boca Raton, FL : CRC Press, [2012]
©2012

Copies

Location Call No. Status
 UniM Giblin Eunson  658.401 HARR    AVAILABLE
Physical description xxxiv, 241 pages : illustrations ; 25 cm
Bibliography Includes bibliographical references and index.
Contents Chapter 1 Overview of the Problem 1 -- Organizational Plans 9 -- Terms 10 -- Parts of the Organizational Master Plan 10 -- Organizational Alignment Cycle 12 -- Policy Deployment (Hoshin Kanri) 15 -- Chapter 2 What's in an Effective Planning Process? 19 -- Implementers as Planners 20 -- Customer Is King 22 -- How to Get Customer Requirements 22 -- Understanding Your Customer's Interface 25 -- Example of Customer-Focused CEO 26 -- Market Focus 26 -- Organizational Master Plan Drivers 27 -- Chapter 3 Organizational Master Plan 31 -- Introduction to the Organizational Master Plan 31 -- Introduction to Strategic Planning 34 -- Organizational Master Plan Overview 36 -- Setting Direction 38 -- Defining Expectations (Measurements) 40 -- Defining Actions 42 -- Summary 43 -- Chapter 4 Change Management as Part of the Organizational Master Plan 45 -- Can the Organization Handle the Required Change? 48 -- Implementation History Assessment 48 -- Chapter 5 Trend Analysis 51 -- Trend Outcomes 52 -- Trend Implementation Challenges 53 -- Chapter 6 Business Planning Process 57 -- Overview 57 -- Component 1: Appraising Your Current Position 58 -- Component 2: A Strategic Vision Is the Core of Your Business Plan 60 -- Component 3: Think Competitively throughout Your Plan 69 -- Component 4: The Operating Plan as a Production System 74 -- Component 5: A Weil-Thought-Out Financial Plan 76 -- Business Plan Pitfalls 77 -- Business Plan Software: Pros and Cons 81 -- Outline of a Typical Business Plan 82 -- Chapter 7 Strategic Business Planning Process 85 -- Approach to Developing a Strategic Business Plan 86 -- Summary 114 -- Chapter 8 Strategic Improvement Plan 117 -- Introduction 117 -- Strategic Business Plans versus Strategic Improvement Plans 119 -- Why Do You Need a Strategic Improvement Plan? 119 -- What Creates Your Organization's Culture? 121 -- Planning and the Learning Organization 123 -- Developing a Strategic Improvement Plan 125 -- Assessment of Today's Personalities 127 -- How Do You Change an Organization's Personality? 130 -- Key Business Drivers/Controllable Factors 131 -- Preparing Key Business Driver Vision Statements 132 -- Setting Performance Improvement Goals 138 -- Desired Behavior and Habit Patterns 140 -- Improvement Plans for Each KBD 142 -- Strategic Improvement Plan Checklist 149 -- Making the Improvement Process Work 150 -- Summary of Strategic Improvement Plan 151 -- Chapter 9 Developing the Strategic Plan 153 -- Combining the Strategic Business Plan and the Strategic Improvement Plans 153 -- Creating the Strategic Plan 155 -- Summary 157 -- Chapter 10 Operating Plan 161 -- Overview 161 -- Prologue 163 -- Old and the New 167 -- Preparing the Annual Operating Plan 168 -- How to Develop the Annual Operating Plan for a Small Organization 180 -- Three Characteristics of an Effective Annual Operating Plan 181 -- Rolling Operating Plan 182 -- Compromise 185 -- Summary 186 -- Epilogue 188 -- Chapter 11 Organizational Master Plan Summary 191 -- Introduction 191 -- Communicating the Organizational Master Plan 195 -- Develop the Format, Content, and Plan Structure 196 -- Implementation Issues 199 -- Summing It All Up 201.
Other author Voehl, Frank, 1946-
Subject Strategic planning.
Organizational change.
Organizational effectiveness.
Industrial productivity.
ISBN 9781439878774 (hbk. : acid-free paper)
1439878773 (hbk. : acid-free paper)